We service a very large area Including CT, MA, NH, VT, NY, KS, MO, NE, OK.

To schedule an appointment please call, text or email email:  info@therefinedequine.com call/text: 203-558-8679Once we receive your request we will add you to our appointment list to get you scheduled with other barns/ clients in your area.​

Have your horse in, dry and groomed (hoofs picked out and clean) for your appointment time​If it is going to rain, please make sure your horse is clean and dry when we arrive- we cannot work with a wet horse​Have all of your tack out, clean and ready to go (including your bridle, saddle pad(s) and girth(s) ​Be ready to ride (have your helmet, boots, gloves, safety vests, whip, spurs, etc. on). Riding in your saddle after it has been adjusted is part of the service fee

We will evaluate your saddle on your horse, adjust flocking, and watch you ride to verify fit for you and your horse. If you don't have a saddle, or your current saddle can't be fit, we can make recommendations for one that willAppointments are up to one hour. We appreciate your assistance on helping us stay on a schedule by being ready for your appointment (see question above)

Payment is due on the day of service, no exceptions. We accept cash, checks, credit cards, Venmo and PayPal. Any invoices not paid on day of service may be subject to late fees/ finance charges. Please make all checks payable to The Refined Equine, LLC.

To cover travel time and costs, I charge a stable call fee. The fee varies on location and can be split if multiple customers share one stable call.

A deposit of $85 plus the travel fee may be required after a no-show appointment.

I get it! Things happen, but I also need to make the best use of my time. There is no charge for 48 hours notice. An $85 Late Cancellation Fee will be charged/billed if an appointment is canceled with less than 48-hour notification.                  ​If an appointment is missed without any notification, a $85 No-Show Fee fee will be charged in addition to the Stable Call Fee that was applicable to the appointment. In the future to schedule a new appointment a deposit of $85 plus the travel fee may be required.

Saddles should be fitted and adjusted every 2-6 months, at least once annually depending on your horse and the work they are in. More often for young/developing horses, horses in full work, or sensitive horses.

Contact us.  We love to answer questions and educate you on what we do!